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troyal
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Latest activity by troyal
troyal commented,
I would like to add that if this app/feature becomes available, I believe it should be available to all talk subscription levels. I can’t see us paying for an “enterprise” subscription level when small to medium sized teams are the ones that need it most!
View comment · Posted Jun 28, 2018 · troyal
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troyal commented,
The idea of Zendesk Talk is perfect for a small team. In it's current form, however, it doesn't provide the flexibility that we need. We are in the process of testing other solutions. Unless Zendesk releases a major update to talk, we will be making the switch as soon as we find a viable alternative.
View comment · Posted Apr 20, 2018 · troyal
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troyal commented,
I too would like to see this functionality built into the Zendesk app. The primary reason we use Zendesk Talk is to ease the burden of funneling all of our support calls after hours to whoever is on call. Having to grab a laptop to change login status is tedious.
View comment · Posted Jan 27, 2018 · troyal
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