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Emmanuel Gomes

Joined Apr 16, 2021

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Last activity Jul 29, 2024

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ACTIVITY OVERVIEW

Latest activity by Emmanuel Gomes

Emmanuel Gomes commented,

Community comment Feedback - Help Center (Guide)

Hi Gorka Cardona-Lauridsen 
 

Any updates from Zendesk on this ? 
Thanks

View comment · Posted Jul 29, 2024 · Emmanuel Gomes

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Emmanuel Gomes commented,

Community comment Feedback - Ticketing system (Support)

Hey James Hanley ,

 

Do you have a workaround for this ?
- I have 5 Brands (A,B,C,D,..)

- 2 Help Centers (Brand A and Brand B)

- When a user register in Helpcenter Brand B, he receives a Welcome Email coming from Brand A.

I understand that this is not a priority for you, but for us it is important to our customers when they sign up to receive service from a garage that they are not greeted by an email from a grocery store.

 

 

 

View comment · Posted May 24, 2024 · Emmanuel Gomes

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Emmanuel Gomes commented,

Community comment Feedback - Help Center (Guide)

+1

View comment · Posted May 01, 2024 · Emmanuel Gomes

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Emmanuel Gomes commented,

Community comment Feedback - Ticketing system (Support)

Same feature is needed from Drop down list. It's a pain having a list of up than 250 choice and having to scroll and find the needed one :(

View comment · Posted May 01, 2024 · Emmanuel Gomes

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Emmanuel Gomes commented,

Community comment Q&A - Help center and community

Hi Ifra Saqlain ,

I inserted this code at the bottom of the script.js file and the Submit button is still present for anonymous users. I want to temporarily disable the form-based ticket submission feature. Perhaps you could suggest another way to proceed.

Thank you.

View comment · Posted Feb 20, 2023 · Emmanuel Gomes

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Emmanuel Gomes commented,

Community comment Feedback - Ticketing system (Support)

Please we need this change.  We need the colors.

How much it cost to get the colors ?

Or if it is really expensive for you to put the colors in, you can just afford red and yellow, as the majority of people highlight red or yellow.

View comment · Posted Mar 27, 2021 · Emmanuel Gomes

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