Steve Wiseman

There is a solution. Paligo have an integration with Zendesk so you can author and manage your content in Paligo (including reusable topics, variables, conditioning content, etc) and then push that content into Zendesk. The Zendesk authoring solution is excellent obviously but there are times where a technical documentation team will need more functionality such as you will find in a CCMS (Component Content Management System). Paligo is a cloud-based CCMS. The Zendesk integration is an important part of the offering, and a frequently used feature.

www.paligo.net for more details. 

Company samples of existing integrations are available on request.