Ian Christopher de Jesus

I've developed an MVP to address this problem, and you can watch a demo of it here: [MVP Demo](https://youtu.be/In-vUSnCQ6U).

This integration empowers authorized agents to seamlessly forward emails to a designated email address associated with a web service. This web service, in turn, automatically appends a new comment to the corresponding ticket based on the ticket ID specified in the email's subject line.

If you're interested in trying out this MVP, I can set up the integration for you. Future development efforts will be driven by the number of users committed to using this integration.

To express your interest and get in touch with us, please fill out the updated Google Form, and I'll contact you promptly.

https://forms.gle/MUrZRQ9nxZRFfKZR6

Given that there has been no response from Zendesk for a very long time. I am planning to build the intergration instead. I do require some information and also some process validation. To those interested please fill out the form here https://forms.gle/nrYib7gvJE9jGM2H6  

If I have further questions. I will reach out to each of you directly. Thank you :)

Hi Everyone,

We're currently investigating if we would be able to create this functionality in Gmail. I will keep everyone updated as we progress on this.

Thanks!

Ian

PM - Integrations