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Alex Glover

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Activity overview

Latest activity by Alex Glover
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    Alex Glover commented,

    @... - You shouldn't have to set any other relationships first, you should be able to create a link as a parent or child directly. The linked tickets display in the Linkets app on the side panel is...

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    Alex Glover commented,

    Fantastic, glad it fits your use case! I saw the GitHub issue you opened as well (fixed now), please let me know if you think of anything else!

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    Alex Glover commented,

    Hey Chao (and other interested parties) - Linkets is now officially published on the app marketplace! This should save you from any installation headaches, and also sets you up to get the latest fe...

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    Alex Glover commented,

    Hey Chao, that looks correct. Apologies, not sure why the installation is giving you issues. I had another user report a different issue, and unfortunately I haven't been able to reproduce either o...

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    Alex Glover commented,

    Hey Chao - Sorry it's not working for you. How did you download the zip file from that repo? If you just right click and choose Save As, you'll actually be saving the GitHub web page instead of the...

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    Alex Glover commented,

    Hey Chao and others -  I've written a Zendesk app (Linkets) specifically for this purpose, namely linking tickets with a specific relationship (blocks/blocked by, parent/child, relates to). It isn'...