
David Bernheim
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Recent activity by David Bernheim-
If the grey text could be changed to black, it would be much easier to read...
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Heather R's solution works for us. But this highlights Zendesk's stubborn resistance to giving this to users as an easy-to-use feature. If it is so easy to kludge a fix, can Zendesk not justify som...
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We too would find this very useful. At present all we can do is copy the text of the email received, add this to a new comment on the existing ticket and prefix lines with "> ". Though this does th...