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Jeff Jones

Joined Apr 16, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by Jeff Jones

Jeff Jones commented,

Community comment Discussion - Tips and best practices from the community

Sadie,

I used Knowledge Print PDF Download Controls from the Marketplace.  It generates a block of Code to place into your help center which adds a button to download the knowledge base document to a PDF or download the full section to PDF. 

 

Hope that helps you!

 

Jeff

View comment · Posted Feb 26, 2018 · Jeff Jones

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Jeff Jones commented,

Community comment Discussion - Tips and best practices from the community

I only have about 155 articles, so it's not a lot of content.  I did end up getting it to pull in the categories using another web browser.  I found another solution that allowed me to embed the "Print to PDF" button inside of the knowledge base in the help center though, that seemed to work more effectively.

 

 

View comment · Posted Feb 26, 2018 · Jeff Jones

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Jeff Jones commented,

Community comment Discussion - Tips and best practices from the community

When I try to use this it does not load a list of my categories in Zendesk, it just spins on loading categories, has anyone else ran into this?

 

Jeff

View comment · Posted Feb 21, 2018 · Jeff Jones

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