Recent searches


No recent searches

Selena Johns's Avatar

Selena Johns

Joined Apr 16, 2021

·

Last activity Oct 27, 2021

Following

0

Followers

0

Total activity

12

Votes

8

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Selena Johns

Selena Johns commented,

Community comment Discussion - Tips and best practices from the community

@Emily Knox

I made my "Originated Article" editable by the end-user and added it to the form. It won't display due to the JavaScript -

$('.request_custom_fields_360000101915').hide();

I don't think 'Originated Article' needs to be the title for agents and end-users as all references are to the field ID.

Hope this helps!

View comment · Posted Jun 08, 2018 · Selena Johns

0

Followers

0

Votes

0

Comments


Selena Johns commented,

Community comment Discussion - Tips and best practices from the community

Step 4 was a little different in my help centre - "article-vote-controls" needed to be changed to "article-votes-controls" in the script. 

Thanks for the easy to follow steps.

From a cut-and-paste coder :)

View comment · Posted Jun 08, 2018 · Selena Johns

0

Followers

0

Votes

0

Comments


Selena Johns commented,

Community comment Discussion - Tips and best practices from the community

Thanks Wes! This inspired me to add a icon to the 'see-all-articles' link in the Section page.

  selena_Zendesk_sc2.png

View comment · Posted Oct 24, 2013 · Selena Johns

0

Followers

0

Votes

0

Comments