Robert Boehm

Hello Nicole,

thanks for your response.

We as a software vendor know how difficult it could be to fulfill all needs brought up.

Although I think that this functionality requested in this thread is major, I am looking forward to

see some movement in that matter after consideration of your product management and development.

Cheers

Robert

Hello,

we have just started using Zendesk and now implementing Guide. I was really surprised that the copy functionality of articles is not available after so long time requested.

Would be cool if Zendesk can give an update to their plans in this and a possible estimation when we can get such an option.

Although I do appreciate the effort of Team Combidesk, we do expect such a native option from the application provider and software vendor.

A roadmap schedule would be good.

Thanks

Robert