Philippe Balogh

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It's quite possible that Zendesk will never implement the desired feature, as was explained in the previous post. Nevertheless, I would like to congratulate the thread on the occasion of its 14th a...

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• Philippe Balogh
• Created October 23, 2023 06:35
• 2 votes

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Yes, there was an update recently. The whole thread and its desired functionality became time-barred in October 2019. The ten years are up.  :o 

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• Philippe Balogh
• Created June 04, 2020 20:43
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Next year this thread celebrates its 10th anniversary. What else should I say, apart from being very, very disappointed?

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• Philippe Balogh
• Created January 08, 2018 19:02
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Maybe it's best if any of us is asking Zendesk Support once a month about the progress on the possibility that (supervising) end users can comment tickets from their organization. It doesn't matter...

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• Philippe Balogh
• Created March 24, 2017 10:29
• 1 vote

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I asked Zendesk Support about the mentioned comment by Jake Holman from 2015. Zendesk Support told me that he has left the company and the Zendesk developer team isn't working on that. They told me...

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• Philippe Balogh
• Created March 24, 2017 10:16
• 0 votes

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We don't run the Enterprise edition of Zendesk. And even if we did then the solutions and workarounds presented here are much too complicated. Zendesk users need a simple solution for a common prob...

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• Philippe Balogh
• Created November 25, 2016 12:46
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Yes, this thread is still active but Zendesk is ignoring us for seven years now. :-(

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• Philippe Balogh
• Created November 25, 2016 10:23
• 1 vote

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Yes, Adam's proposal is highly appreciated. In our company a solution like that would end the discussion immediately about leaving Zendesk.

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• Philippe Balogh
• Created October 26, 2015 10:23
• 1 vote

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On August 17 Erin Boyle (Zendesk Product Manager) promised to re-review the cases over the next couple of days. In a few days, this statement will be two months old and in some months from now it w...

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• Philippe Balogh
• Created October 13, 2015 10:48
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Why does it take that long? It will be 6 years soon that Zendesk is aware of this important and needed functionality. I'm very disappointed.

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• Philippe Balogh
• Created August 14, 2015 20:53
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