Holli Kyle
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Total activity14
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Last activity
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Activity overview
Latest activity by Holli Kyle-
Holli Kyle commented,
Ahhh! That makes sense. I removed the line you mentioned however the add to conversation is still not available. We are wanting to use this support center with a partner company of non-agents (end...
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Holli Kyle commented,
Oops! It appears I got logged out during making the change however when I made the update and saved it successfully I am still getting the same result.
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Holli Kyle commented,
Hi there - I made that update but still same result. :(
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Holli Kyle commented,
Hi Ifra! Thanks again for the help! It is still not working and I checked to make sure I copied exactly what you had. :/ I'm so sorry I'm not sure what is wrong.
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Holli Kyle commented,
Hi Ifra! Thanks so much for sticking with me on this. I made the update however it is still not working :(
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Holli Kyle commented,
Hello there - I am still having this same issue and I wonder if it's possible to fix. Here's the link again to my support center: https://knackops.zendesk.com/hc/en-us I suspect the conflict has t...
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Holli Kyle commented,
Hi there! I've read through the comments here and got a bit further however for some reason my fixed metric is returning a different result from when I filter the data. For the date range, I even t...
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Holli Kyle commented,
Thanks for your patience. I've made the update however that has not made a change to the original issue - I am still unable to "Add to conversation" from the requests page :( Thanks so much for you...
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Holli Kyle commented,
Thanks so much for your help. Here is the link: https://knackops.zendesk.com/hc/en-us
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Holli Kyle commented,
"end_user" is not working for me either :(