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Diane Valenze
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Latest activity by Diane Valenze
Diane Valenze commented,
Community comment Feedback - Ticketing system (Support)
Absolutely need this! We have so much stuff jammed into the Notes section of our Organizations. We are a software company. We keep client's software versions in there, what modifications they may have, how we remotely connect to their system, logins and passwords. It's difficult to weed through it all.
We could definitely also use it for licenses. Actually, I'm kind of surprised Zendesk doesn't have this already.
View comment · Posted Sep 11, 2019 · Diane Valenze
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