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Alison Gibbons
Joined Apr 16, 2021
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Last activity Feb 20, 2024
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Latest activity by Alison Gibbons
Alison Gibbons commented,
How can I find all of the comments, good and bad, per agent? I'd like to include these comments in agent performance evaluations. Thank you!
View comment · Posted Feb 20, 2024 · Alison Gibbons
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Alison Gibbons commented,
It's been at least 5 years that customers have been asking for this feature. Please listen to your customers.
View comment · Posted Jul 25, 2023 · Alison Gibbons
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Alison Gibbons commented,
+1 for this feature. I agree that it is disappointing no progress has been made in 2.5 years considering email is the most common form of communication.
View comment · Posted Nov 13, 2019 · Alison Gibbons
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