Sander de Ruiter

1. Community
2. Feedback - Ticketing System (Support)
3. Prioritize Bounced Email Notification

Our organization is also struggling with this issue, so much extra work to keep having to look in the backup support gmail account. Looking forward to more information on this feature!

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• Sander de Ruiter
• Created February 20, 2019 09:50
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Notify agent if requester email is bounced or rejected

We are also experiencing issues with this problem.. It should be a standard feature of a ticketing system to be able to see whether or not our emails bounce back. Please fix this asap! Because we h...

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• Sander de Ruiter
• Created February 20, 2019 09:36
• 8 votes