Jan-Hendrik Spieth

1. Community
2. Tips from users - Zendesk Suite
3. Easy HTML5 Details Accordion Sections in Articles

Interesting! I tried this. It appears the accordion would show in the editor, but not in the final article page the user sees. Checking the page source, it really seemed Zendesk would completely st...

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• Jan-Hendrik Spieth
• Created July 27, 2018 07:31
• 0 votes

1. Community
2. Feedback - Community Forums (Gather)
3. Multi-Level Community Forums

+1 for multi-level / nested topics. Aside from that: reading that the Community is out of Zendesk's focus is actually pretty discouraging.

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• Jan-Hendrik Spieth
• Created April 11, 2018 11:33
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Follow article feature to notify users of article content updates

+1 for notifying end-users of content changes. We agree the editor should be able to set whether such notification is sent, on a per-article basis.

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• Jan-Hendrik Spieth
• Created February 21, 2018 09:27
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

+1 for this feature request.

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• Jan-Hendrik Spieth
• Created January 11, 2018 15:58
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Help Center: Reusable content

+1!

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• Jan-Hendrik Spieth
• Created September 21, 2017 09:04
• 0 votes