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Carlo de Lieto Vollaro

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Latest activity by Carlo de Lieto Vollaro
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    Carlo de Lieto Vollaro commented,

    1. Agent guide
    2. Ticket management
    3. Creating views to manage ticket workflow

    Hello, we have multiple Views in our Zendesk account. Is there a way to increase the number of shared views available for all the agents? How can we see the tickets of the views that are over the 1...

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    • Carlo de Lieto Vollaro
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