Alan Byrne
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Total activity13
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Last activity
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Activity overview
Latest activity by Alan Byrne-
Alan Byrne commented,
Any news on when the ZAF for custom statuses is going to be available?
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Alan Byrne commented,
Will this rollout include ZAF support to manipulate custom statuses in the same way we can manipulate system statuses?
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Alan Byrne commented,
When are these new ZAF APIs being activated. I have enabled custom statuses in my zendesk and can see these custom status values in the submit button, but when I call ZAF.get('ticket.customStats')...
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Alan Byrne created a post,
Zendesk incremental ticket event export is including a huge number of irrelevant events
We use the zendesk Incremental ticket event API to extract details of ticket updates. We supply a start_time timestamp which indicates when we want to get ticket events from, we also side load com...
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Alan Byrne commented,
To clarify, I am not hiding lots of fields, but hiding lots of field values within a single field.
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Alan Byrne created a post,
ZAF call to hide and show option values is slow and blocks browser completely
We have an app which controls which option values in a drop down field are visible based on rules. In some cases, our customers have a large number of option values in a field and they wish to hid...