Alan Byrne

1. Zendesk updates
2. Developer updates
3. Apps Support API: Custom Ticket Statuses

When are these new ZAF APIs being activated.  I have enabled custom statuses in my zendesk and can see these custom status values in the submit button, but when I call ZAF.get('ticket.customStats')...

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• Alan Byrne
• Created December 22, 2022 10:07
• 1 vote

1. Zendesk updates
2. Developer updates
3. Apps Support API: Custom Ticket Statuses

Any news on when the ZAF for custom statuses is going to be available?

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• Alan Byrne
• Created January 18, 2023 12:01
• 0 votes

1. Zendesk updates
2. Announcements
3. Announcing custom ticket statuses

Will this rollout include ZAF support to manipulate custom statuses in the same way we can manipulate system statuses?

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• Alan Byrne
• Created January 18, 2023 10:21
• 0 votes

1. Community
2. Developer - Zendesk Apps Framework (ZAF)
3. ZAF call to hide and show option values is slow and blocks browser completely

To clarify, I am not hiding lots of fields, but hiding lots of field values within a single field.

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• Alan Byrne
• Created November 25, 2022 16:08
• 0 votes