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Amber Pospiech

Joined Apr 16, 2021

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Last activity Oct 27, 2021

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Latest activity by Amber Pospiech

Amber Pospiech commented,

Community comment Feedback - Voice (Talk)

I agree, please add the functionality to create custom statuses other than the online, offline, and agent wrap-up. 

View comment · Posted Nov 08, 2018 · Amber Pospiech

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Amber Pospiech commented,

Community commentDiscussion - Zendesk on Suite best practices

Can you tell me how you get the escalation metric that is shown above? 

View comment · Posted Apr 19, 2018 · Amber Pospiech

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