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Amber Pospiech
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Amber Pospiech
Amber Pospiech commented,
Community comment Feedback - Voice (Talk)
I agree, please add the functionality to create custom statuses other than the online, offline, and agent wrap-up.
View comment · Posted Nov 08, 2018 · Amber Pospiech
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Amber Pospiech commented,
Community commentDiscussion - Zendesk on Suite best practices
Can you tell me how you get the escalation metric that is shown above?
View comment · Posted Apr 19, 2018 · Amber Pospiech
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