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Richard Brereton's Avatar

Richard Brereton

Joined Apr 16, 2021

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Last activity Oct 30, 2023

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ACTIVITY OVERVIEW

Latest activity by Richard Brereton

Richard Brereton commented,

Community comment Feedback - Ticketing system (Support)

We are being spammed by someone that keeps changing email address but uses the same IP address so I would really like to block that IP address. They are using the offline contact form on our chat widget

View comment · Posted Aug 24, 2023 · Richard Brereton

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Richard Brereton commented,

Community comment Feedback - Chat and Messaging (Chat)

Is there any update on this?

View comment · Posted Feb 10, 2020 · Richard Brereton

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Richard Brereton commented,

Community comment Feedback - Chat and Messaging (Chat)

We need this as well. Sometimes agents forget to log-off at the end of the day/week and we need to be able to log them out without disabling them.

View comment · Posted Sep 02, 2019 · Richard Brereton

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