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Dan Greaves
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Dan Greaves
Dan Greaves commented,
Ok, that's a good call and definitely something we can explore. If we decided that we didn't want to automatically have a Zendesk ticket created for all community posts, would the Help Center API provide endpoints for us to programmatically grab community posts data and pull it into Salesforce? Understanding, of course, that we would need to do some custom dev work on our side in SFDC.
View comment · Posted Jan 21, 2021 · Dan Greaves
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Dan Greaves commented,
I'm investigating an automated way of taking Posts data from the Gather platform and pushing it into Salesforce and associating it with contact/account records. Is that something that sounds possible using the Help Center API?
View comment · Posted Jan 20, 2021 · Dan Greaves
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