Alexander Kunz
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Last activity
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Activity overview
Latest activity by Alexander Kunz-
Alexander Kunz commented,
I have a temp solution for those using Gsuite. For group email addresses, you can add a prefix enclosed in brackets. For example: email is sales@acme.com, add a prefix [sales-team]. The prefi...
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Alexander Kunz commented,
I have to join the convo here as I would agree it pretty ridiculous that such a basic feature is not available in Zendesk. We use our support system to route tickets to various departments based o...