Recent searches
No recent searches
Jim Cooper
Joined Apr 16, 2021
·
Last activity Oct 22, 2021
Following
0
Followers
0
Total activity
5
Vote
1
Subscriptions
2
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Jim Cooper
Jim Cooper commented,
We're trying to setup a trigger or automation to carbon copy customers into certain tickets but there doesn't seem to be that option - can only copy in agents, not end users.
Is this feature available elsewhere?
View comment · Posted Jan 24, 2017 · Jim Cooper
0
Followers
0
Votes
0
Comments
Jim Cooper commented,
That would be really useful.
We're trying to setup a trigger or automation to carbon copy customers into certain tickets but there doesn't seem to be that option - can only copy in agents, not end users.
View comment · Posted Jan 24, 2017 · Jim Cooper
0
Followers
3
Votes
0
Comments