Jim Cooper
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Last activity
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Activity overview
Latest activity by Jim Cooper-
Jim Cooper commented,
We're trying to setup a trigger or automation to carbon copy customers into certain tickets but there doesn't seem to be that option - can only copy in agents, not end users. Is this feature availa...
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Jim Cooper commented,
That would be really useful. We're trying to setup a trigger or automation to carbon copy customers into certain tickets but there doesn't seem to be that option - can only copy in agents, not end...