Steve Wiseman

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

@Chris. I understand. Talk to me offline, I may have some solutions for you. We have an app, that isn't on the marketplace yet, that does backup of your HC. It's meant for translation so it upload...

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• Steve Wiseman
• Created July 13, 2016 15:21
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

@Michael Great explanation. That's similar to how I was thinking, except you properly thought out the "how". Easy for us tho. Now it's up to Zendesk. But at least you did all the thinking legwork ;...

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• Steve Wiseman
• Created July 13, 2016 12:22
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

@Michael. Good stuff you wrote.  I'm not part of Zendesk (but official resellers) so you can't conclude possible Zendesk features from my response. Personally, I'd prefer all content to be managed ...

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• Steve Wiseman
• Created July 13, 2016 11:31
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

I have read the threads and Christian's explanation from Aug 2015. I'm a "content expert". Often we have customers asking to reproduce content in different sections. However, after analysis it's no...

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• Steve Wiseman
• Created July 13, 2016 09:18
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. CSS branding not applied to sign in page (Help Center)

+1 from us. We have a client asking for this feature. Important to them for the complete customer experience regarding the Zendesk Help Center. 

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• Steve Wiseman
• Created May 17, 2016 14:00
• 0 votes