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Jesper Faurby

Joined May 06, 2021

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Last activity Feb 22, 2024

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ACTIVITY OVERVIEW

Latest activity by Jesper Faurby

Jesper Faurby commented,

CommentSetting up Agent Workspace

Does anyone know some Zendesk alternatives that are better suited for email support?

View comment · Posted Mar 24, 2023 · Jesper Faurby

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Jesper Faurby commented,

CommentSetting up Agent Workspace

Thanks Jonathan Aniano!

Please add our account to the exclusion list as well.

View comment · Posted Aug 22, 2022 · Jesper Faurby

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Jesper Faurby commented,

CommentSetting up Agent Workspace

I agree with the others here. The reason why we switched from Intercom to Zendesk 7 years ago was to avoid Intercom's small chat/message field at the bottom of all our email correspondence with our customers.

@Zendesk product team; Please reconsider if this is the right way to go.

View comment · Edited Aug 18, 2022 · Jesper Faurby

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