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David Boeke
Joined Apr 16, 2021
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Last activity Jun 27, 2024
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Latest activity by David Boeke
David Boeke commented,
CommentTicket customization
Hi,
The screenshot in the image above show a rich text editor for the “Description” field. Our end users see a plain text editor, and I can't find any way to enable rich text for users (our agents are able to respond with rich text). How do I enable the feature displayed above?
View comment · Posted Jun 27, 2024 · David Boeke
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