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David Boeke's Avatar

David Boeke

Joined Apr 16, 2021

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Last activity Jun 27, 2024

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Latest activity by David Boeke

David Boeke commented,

CommentTicket customization

Hi,

 

The screenshot in the image above show a rich text editor for the “Description” field.  Our end users see a plain text editor, and I can't find any way to enable rich text for users (our agents are able to respond with rich text).  How do I enable the feature displayed above?

View comment · Posted Jun 27, 2024 · David Boeke

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