David Birchmier
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Last activity
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Activity overview
Latest activity by David Birchmier-
David Birchmier commented,
Great questions, Jacob. Occupancy, Average Handle Time, Attendance Rate (and many more) are made available through the Tymeshift app that lives in your Zendesk. Essentially, the app tracks every ac...
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David Birchmier commented,
Great question and dialog. My personal vote is for Bime, primarily due to the tight Zendesk integration. On a related note, if you're looking for a quick real-time Dashboard specifically for the us...