I raised a ticket with Zendesk to ask when the option to show ticket subject on the tab would be implemented, given that they had already committed to doing this (https://support.zendesk.com/hc/en-us/articles/5052137058330).

This is what I got back:

Noly Maron Unson (Zendesk Support)
Feb 2, 2023, 8:07 AM CST
Hi Alex,

Good day.

This has been raised to our development team and they mentioned that they are hoping to provide an update within this quarter but specific details are not mentioned.

I hope I can provide a more specific and timeframe-oriented answer but this is currently what is being shared with us.

Thank you for your patience with this matter and let me know if you need anything else
Noly Unson
Technical Support Specialist Engineer
Zendesk