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Tyler Riti
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Latest activity by Tyler Riti
Tyler Riti commented,
Additional ticket visibility options would really be helpful for use with the way we're using Zendesk. The Guide has a way to control article visibility using Tags—a similar option to control which tickets are visible to agents based on Tags would be extremely flexible.
View comment · Posted Jun 30, 2017 · Tyler Riti
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Tyler Riti commented,
We're in the same boat here. We use Zendesk for internal support and have a need to allow our agents to be able to submit tickets through the Guide.
View comment · Posted Jun 07, 2017 · Tyler Riti
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