Tyler Riti

1. Community
2. Feedback - Help Center (Guide)
3. Add Submit A Request for Agents

We're in the same boat here. We use Zendesk for internal support and have a need to allow our agents to be able to submit tickets through the Guide.

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• Tyler Riti
• Created June 07, 2017 14:14
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Restriction on individual tickets or groups

Additional ticket visibility options would really be helpful for use with the way we're using Zendesk. The Guide has a way to control article visibility using Tags—a similar option to control which...

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• Tyler Riti
• Created June 30, 2017 13:40
• 0 votes