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Michal Novak's Avatar

Michal Novak

Joined Apr 16, 2021

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Last activity Oct 22, 2021

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Michal Novak commented,

Community comment Feedback - Ticketing system (Support)

We also have the need to track SLA's in minutes for our mission critical clients. Hours are not working for us. This may be one of the main reasons for us moving from Zendesk to other solution.

Cheers,

Michal

View comment · Posted Jan 03, 2017 · Michal Novak

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