Eddie Sawyers
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Total activity17
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Last activity
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Activity overview
Latest activity by Eddie Sawyers-
Eddie Sawyers commented,
Agreed, this would be a HUGE win for us, but it doesn't appear they're committed to adding this. Seems like something that would be used by a ton of people.
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Eddie Sawyers commented,
Perhaps I've missed something but I'm hoping someone can help - I am successfully able to hide the subject and description fields, but if an end-user forgets to fill in a required field and clicks ...
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Eddie Sawyers commented,
Any news on this? This would be an awesome addition for both the user and organization level.
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Eddie Sawyers commented,
Just in case I'm not phrasing it correctly, taking the Agents out of the equation - are you saying that end-users can't have both forms of SSO? One group of end-users that authenticates using SAML...
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Eddie Sawyers commented,
Forgive me if I'm asking a silly question that's already been answered and I missed . . . but we are looking at end-users authenticating two different ways. Is that possible? One large group of e...
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Eddie Sawyers created a post,
Present ticket form only to certain end-users in the same organization?
Is it possible to only show a ticket form to a certain subgroup of end users, maybe based on a tag or user segment? For example, let's say that we have 500 end-users in our organization; however, ...
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Eddie Sawyers commented,
This is so awesome, although I do wish that it was a native part of Zendesk and/or the Copenhagen theme. The only problem I'm having is with color, for some reason, no matter what I do, I can't ge...