Birita Christiansen

Hi Wes & everyone else

Thanks for this - it was very helpful :-)

We at ChurchDesk also has the issue with supporting different languages. This is how we solved it:

We modified the JS code to identify the language selected on your Zendesk helpdesk. We find this by inspecting the browser in every language.

We added this: var lang = $('html').attr('lang');
So if you have these languages: Danish, English and German, my tags will be: alert-da, alert-de & alers-en-US which I can add to the respected articles for every country.

To use this method, you can copy and replace the code below. Remember to change the "YOURDOMAIN" part.

// MW-Notification Banner

var lang = $('html').attr('lang');

  $.get( "https://YOURDOMAIN/api/v2/help_center/articles.json?label_names=alert-" + lang ).done(function( data ) {

  $.each(data.articles, function(index,item) {

    var style1 = '

'        

    $('.alertbox').append(style1);

  });

  $('.ns-close').on('click',function(){

   $(".alertbox").remove();

 });