Dominic Thong

Upvoting this. Can't believe the request started since 2016 and after 5 years, the problem still have not been addressed. We just signed up with Zendesk and is surprised to face this matter which we did not check during our evaluation simple because such elementary email functionality (SMTP Authentication) is assumed to be supported by any / all system with emailing features out there.

Really hope this can be put in place soon in a matter of weeks / months and not in another couple years!!