Tara Astbury
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Total activity14
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Last activity
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Activity overview
Latest activity by Tara Astbury-
Tara Astbury commented,
This feature is desperately needed for our group. I'm having a hard time justifying to our mgmt team why we keep the zendesk products without this basic functionality that it is severely lacking. d...
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Tara Astbury commented,
Agreed, would love this feature. we will not use sat surveys the way the functionality exists. we have a separate survey that we send out quarterly using survey monkey.
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Tara Astbury commented,
Agreed, was very disappointed to see this wasnt an option. apparently this has been requested often. @Zendesk Moderator - can you at least let us know if this is on the plan???
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Tara Astbury commented,
Agreed - I'm working with the trial trying to understand how to implement but the lack of customizing status's is making this difficult to match our processes. Especially considering we are going t...