Recent searches
No recent searches
Tahlia Sutton
Joined May 05, 2021
·
Last activity Sep 01, 2023
Following
0
Followers
0
Total activity
17
Votes
10
Subscriptions
6
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Tahlia Sutton
Tahlia Sutton commented,
Community comment Feedback - Ticketing system (Support)
We often use internal notes to draft responses that requires a review before submitting. This step is important for collaboration and coaching. If draft mode enabled other agents to view and collaborate then it would be very valuable. Without that collaboration, it has limited value in our workflow. Thanks for considering our feedback.
View comment · Posted Jun 14, 2023 · Tahlia Sutton
0
Followers
8
Votes
0
Comments