
Lori Anne Graziano
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Total activity22
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes1
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Activity overview
Latest activity by Lori Anne Graziano-
Lori Anne Graziano commented,
My team and I have noticed the same thing the past 2 days. We are seeing more then the limited 12 views. ZD what are the options now/what is the limit? and how can you set a limit?
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Lori Anne Graziano commented,
My company's instance was recently switched to Agent workspace (no choice) and the latest message at the bottom does not make sense to me nor my whole team. In reviewing the threads, this has been...
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Lori Anne Graziano commented,
no, we have not upgraded or downgraded our plan nor make permission changes. I did have to give the agents access to all tickets as a workaround so they can perform their job and add new users as ...
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Lori Anne Graziano commented,
Hello - I have not made any changes for years on access levels for our agents and now they are having issues adding end users. What has Zendesk changed?
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Lori Anne Graziano commented,
Hello - My Agents can no longer add End-Users - per the above - there is a note that Agents with restricted ticket access can't create or edit end users. - when did this change as they were able t...