Emma

1. Support
2. ...
3. Tickets
4. Enabling and configuring omnichannel routing

Hi, I can't try this function. I have no "Omnichannel routing" in my objects and rules-side bar. Please help.

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• Emma
• Created September 12, 2022 11:24
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Voicemail transcription languages

Hi @..., We're definetely intetersted in trying it out. How do I register for the extended fre trial?  

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• Emma
• Created August 06, 2021 10:00
• 0 votes

1. Talk
2. ...
3. How to report on Talk and Text
4. When is the Average wait time message triggered in Talk?

The time customer hear is not realistic as it includes the abandoned calls. The customer will always hear a much lower time than that’s actually true.

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• Emma
• Created August 02, 2021 07:46
• 1 vote

1. Talk
2. ...
3. How to manage phone numbers in Talk
4. Why does the country code default to +1 when I add a number to a user profile?

Hi Shannon, I cannot access the link. Can you send it again please?  

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• Emma
• Created April 12, 2021 13:17
• 0 votes