Paolo Gaioni
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Total activity15
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Last activity
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Member since
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Following0 users
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Votes4
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Activity overview
Latest activity by Paolo Gaioni-
Paolo Gaioni commented,
We need to report on agents SLA adherence, not only on the current and last assignee. if 1st reply was missed by Agent A and then ticket is reassigned to Agent B, we need to see who missed the 1st ...
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Paolo Gaioni commented,
@... Can you share the Javascript you are using?
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Paolo Gaioni commented,
Hello! I have been asked about this feature by multiple of our customers right now. What is the problem? Our customers cannot export their ticket list Why is it a problem? We have customers that h...