Federico Olmus

1. Chat
2. ...
3. Setting up Zendesk Chat
4. Zendesk Chat triggers resources

Hey Zendesk! Most of the troubleshooting links are broken. Could you look into this?

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• Federico Olmus
• Edited November 22, 2021 11:54
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Reassigning Customer Re-opened Tickets

Hello Dakota,  I have yet to test this, but this route might be worth trying out. TriggerMeet all conditionsChannel is Solved ticketTag contains “groupX” (tags transfer on follow-up tickets) Action...

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• Federico Olmus
• Created November 12, 2021 14:14
• 0 votes

1. Agent guide
2. Ticket management
3. Managing tickets in bulk

Hello Zendesk team,  When bulk updating tickets the formatting is changed. E.g: Spacing is changed or hyperlinks are broken. Any idea why and how to fix this? Best, Federico Olmus

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• Federico Olmus
• Created November 03, 2021 14:53
• 1 vote