João Siqueira
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Total activity12
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Last activity
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Activity overview
Latest activity by João Siqueira-
João Siqueira commented,
I support the idea of allowing agents to provide feedback and rate our internal customers, who are also agents. Almost every company works like this. This is a problem since 2014, I think Zendesk c...
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João Siqueira created a post,
How can I split a ticket natively?
Hello, I would like to know how to split tickets natively in Zendesk. We have used te Split n Close third part app, but now it's limited its features to premium users, meaning that we would have to...