
Bernard Moriau
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Recent activity by Bernard Moriau-
option to rewrite text if no agents are online
Is it possible to allow us either have (in messaging)* a "Transfer to Ticket" answer (instead of transfer to agent) where at the end of the flow just a ticket gets created following standard rules*...
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visualisation chat
AnsweredIs it possible for a chat communication to be displayed in What’sApp style (own comment on right side in color - enduser comment on the left). This visualisation will be rapidly understood by all a...