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Sushant Patade

Joined Apr 15, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by Sushant Patade

Sushant Patade commented,

Community comment Developer - Zendesk APIs

Agree with comment Vigo, not getting any input as how webhook will be triggered for Delete operation

View comment · Posted Mar 26, 2021 · Sushant Patade

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Sushant Patade commented,

Community comment Q&A - Apps and integrations

As per my analysis, yes it give result across forms of same Organization.

View comment · Posted Feb 24, 2021 · Sushant Patade

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Sushant Patade created a post,

Post Q&A - Apps and integrations

I have one query related to Show related Tickets app. Do the app show results across forms. I mean, if a subdomain have multiple forms apart from normal Ticket. And if I enable this app, will it show result across forms or only limited to respective form, where I am editing the subject.

Posted Feb 17, 2021 · Sushant Patade

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Sushant Patade commented,

Community comment Feedback - Apps and integrations (Platform)

Hi Tiffany,

  I have one query related to Show related Tickets app. Do the app show results across forms. I mean, if a subdomain have multiple forms apart from normal Ticket. And if I enable this app, will it show result across forms or only limited to respective form, where I am editing the subject.

View comment · Posted Feb 17, 2021 · Sushant Patade

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Sushant Patade commented,

Community comment Q&A - Tickets and email

Hi Greg,

 Thanks for quick response !

 1. We need to configure few fields which are common for our sub-domain. So as you replied, we don't want to configure over Ticket or User or Organization because a sub-domain can have multiple tickets or Users or even Organization.

So is there any single place where we can configure or store field values which is common for a sub-domain.

 

View comment · Posted Feb 05, 2021 · Sushant Patade

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Sushant Patade created a post,

Post Q&A - Tickets and email

We need to configure few custom fields for our ZAT app. And these fields are common

across the sub-domain. Please guide as where we can configure these fields.

We don't want to configure at Organization level, as a sub-domain can have multiple organizations, thus want to avoid the duplication. Please suggest.

Posted Feb 02, 2021 · Sushant Patade

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