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Janny Support

Joined Apr 15, 2021

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Last activity Oct 16, 2021

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Latest activity by Janny Support

Janny Support created a post,

Post Q&A - Tickets and email

Hello, 

My client email use again before we get the time to reply. 

I want to take all my 10000 emails and automatically merge ticket if the sender has the same email : creating only 1 ticket as OPEN and solving the new one. 

I can't do it one by one with 10K emails 

Possible ? 

Thanks in advance

Posted Feb 15, 2021 · Janny Support

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