Jann DiPaolo

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Reusing content with content blocks

If I need to add a link to another Help article within a Content Block, selecting Add Link, then Link to Help Center Articles only displays the last 5 articles that have been edited.This means that...

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• Jann DiPaolo
• Created January 10, 2022 19:27
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Inserting an image no longer distinguishes between "article image" and "unused image"

Hi Community. Found something that may help to distinguish what the name of the image is in the article.When editing the article, click to select the image.Right-click and select View selection sou...

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• Jann DiPaolo
• Created November 11, 2021 00:30
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Inserting an image no longer distinguishes between "article image" and "unused image"

Is there any update on when this will be fixed so we can once again distinguish between "article images" and "unused images"?

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• Jann DiPaolo
• Created November 01, 2021 23:54
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Inserting an image no longer distinguishes between "article image" and "unused image"

While we are waiting for you to "address the issues of unused images", could you please fix the following current issue. If an image has been deleted from Insert Image, but not also deleted from th...

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• Jann DiPaolo
• Created October 11, 2021 14:26
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Inserting an image no longer distinguishes between "article image" and "unused image"

Whatever this was 'fixing' it has introduced a bug. And it is seriously affecting our productivity. It now allows you to delete an image that is still being used. Deleting an image gives the messag...

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• Jann DiPaolo
• Created September 21, 2021 19:37
• 1 vote