Thomas Capit
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Recent activity by Thomas Capit-
Hi! I'm also looking for a way to configure automated responses in WhatsApp tickets that are not answered after 12h to inform the user that their ticket is been transferred to email. Unfortunately,...
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Update : since no one at Zendesk is answering here, we have discovered on our side that WhatsApp doesn't allow for group messaging in their API, which is probably why Zendesk is unable to implement...