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Bryan Collins

Joined Apr 15, 2021

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Last activity Oct 22, 2021

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Latest activity by Bryan Collins

Bryan Collins commented,

Community comment Q&A - Users, groups, and organizations

Thanks, @...! Are tags configurable in Guide, or how would that work? What would I need to get that set up? Thanks again!

View comment · Posted Aug 20, 2021 · Bryan Collins

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Bryan Collins created a post,

Post Q&A - Users, groups, and organizations

Our company is working on a stripped-down version of our software product that would only be available to a subset of users on what we're calling the "Essentials" package. All other users would continue to have full access to the product.

Right now we have one Help Center with content to support the full version of the product. What would be the best way to host content for "Essentials" users. We looked into user segments, but that's only for 50 users per segment. Would another brand make sense? Any suggestions on how to proceed here?

Posted Aug 19, 2021 · Bryan Collins

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Bryan Collins commented,

CommentWeb Widget (Classic) documentation

Does the Help Center content need to be public in order to be viewable in the Web Widget? Or can signed-in users view the articles too?

View comment · Posted Feb 19, 2021 · Bryan Collins

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