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Nick Wurm
Joined Apr 15, 2021
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Last activity Feb 19, 2025
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Latest activity by Nick Wurm
Nick Wurm commented,
Can we automatically add collaborators (s) to a lead/contact/deal?
Suppose you're a collaborator on a lead/contact/deal, and the email correspondence is only between the lead/contact/deal owner and the customer. Will you get an email notification from Sell when the emails happen?
View comment · Posted Nov 09, 2024 · Nick Wurm
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Nick Wurm commented,
View comment · Posted Oct 24, 2024 · Nick Wurm
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Nick Wurm commented,
Nicholas Borg Nicholas Borg noticed that as well.
To my knowledge, a Sell product update occurred last in May 2023 per Release notes through 2023-05-19.
View comment · Posted Aug 26, 2024 · Nick Wurm
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Nick Wurm commented,
We raised the question of a Zendesk unified phone system (Support + Sell) in 2021, 2022, and again in 2023. We heard the same copy/paste response that Shawna provided you on this post. Long story short, it's not happening.
Also, if you transfer a call from Support to Sell or vice versa, you'll get billed for the minutes in each platform.
View comment · Edited Aug 26, 2024 · Nick Wurm
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Nick Wurm commented,
RemindMe! 5 Years /s
View comment · Posted Jul 25, 2024 · Nick Wurm
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Nick Wurm commented,
Third this!
View comment · Posted May 30, 2024 · Nick Wurm
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Nick Wurm commented,
I was told there would be an announcement, but I haven't seen anything, or if there was, I also missed that.
View comment · Posted Mar 26, 2024 · Nick Wurm
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Nick Wurm commented,
Yes, by senior solutions consultants at Zendesk as of September 2023.
I was told there would be a public announcement, but to my knowledge, that hasn't happened.
View comment · Posted Mar 23, 2024 · Nick Wurm
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Nick Wurm commented,
Zendesk has halted roadmap development for Sell, so no new additions and improvements can be expected for this product in the foreseeable future.
View comment · Posted Mar 23, 2024 · Nick Wurm
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Nick Wurm commented,
Zendesk has halted roadmap development for Sell, so no new additions and improvements can be expected for this product in the foreseeable future.
View comment · Posted Mar 22, 2024 · Nick Wurm
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