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Nick Wurm

Joined Apr 15, 2021

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Last activity Feb 19, 2025

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Latest activity by Nick Wurm

Nick Wurm commented,

CommentSell basics

Can we automatically add collaborators (s) to a lead/contact/deal?

 

Suppose you're a collaborator on a lead/contact/deal, and the email correspondence is only between the lead/contact/deal owner and the customer. Will you get an email notification from Sell when the emails happen?

View comment · Posted Nov 09, 2024 · Nick Wurm

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Nick Wurm commented,

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Luiza Maués well said!

 

What Zendesk competitors are you considering?

View comment · Posted Oct 24, 2024 · Nick Wurm

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Nick Wurm commented,

CommentRelease notes

Nicholas Borg Nicholas Borg noticed that as well.

 

To my knowledge, a Sell product update occurred last in May 2023 per Release notes through 2023-05-19.

View comment · Posted Aug 26, 2024 · Nick Wurm

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Nick Wurm commented,

Community comment Feedback - Sales CRM (Sell)

Hillary Critelli 

 

We raised the question of a Zendesk unified phone system (Support + Sell) in 2021, 2022, and again in 2023. We heard the same copy/paste response that Shawna provided you on this post. Long story short, it's not happening.

 

Also, if you transfer a call from Support to Sell or vice versa, you'll get billed for the minutes in each platform.

View comment · Edited Aug 26, 2024 · Nick Wurm

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Nick Wurm commented,

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RemindMe! 5 Years /s

View comment · Posted Jul 25, 2024 · Nick Wurm

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Nick Wurm commented,

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Third this!

View comment · Posted May 30, 2024 · Nick Wurm

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Nick Wurm commented,

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Remco van Nierop

I was told there would be an announcement, but I haven't seen anything, or if there was, I also missed that.

View comment · Posted Mar 26, 2024 · Nick Wurm

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Nick Wurm commented,

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OFFICERS

Yes, by senior solutions consultants at Zendesk as of September 2023.

I was told there would be a public announcement, but to my knowledge, that hasn't happened.

View comment · Posted Mar 23, 2024 · Nick Wurm

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Nick Wurm commented,

Community comment Feedback - Sales CRM (Sell)

OFFICERS

Ben Sutter

Brian Pierce

Lars

Ingrid Stamm

Zendesk has halted roadmap development for Sell, so no new additions and improvements can be expected for this product in the foreseeable future.

View comment · Posted Mar 23, 2024 · Nick Wurm

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Nick Wurm commented,

Community comment Feedback - Sales CRM (Sell)

Remco van Nierop

Zendesk has halted roadmap development for Sell, so no new additions and improvements can be expected for this product in the foreseeable future.

View comment · Posted Mar 22, 2024 · Nick Wurm

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