Rodger
-
Total activity63
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes8
-
Subscriptions24
Comments
Votes on activity by Rodger-
I have a quick question, does the Events view show that a ticket was originally suspended? Does it show the date it was recovered and who the name of the agent that recovered it? If not, these wou...
-
Is there a way to export activity logs? I know that there is statical reporting available for activity logs but I was hoping to see more details in a report format.
-
Hello Laura, Thanks for your reply. I come from a Support background and love the automations, macros, triggers, and ticket status that are used in Support. Our company received a lot of sales co...
-
Hello and thanks for the help article. I am wondering if Sell has the ability to link to our company's Dropbox? We have the Dropbox app in our Support environment and use it frequently. However,...
-
Is there a way that data such as tags or website will flow from the company to the employee or vice-versa? I find that I have to enter a lot of information twice for my main contacts at most busin...
-
Hello, I am seeing that communication through Support does not factor in DAYS SINCE LAST COMMUNICATION (DSLC). Is this an expected behavior? Ideally, we would like to see the DSLC start over when...
-
Hello Grzegorz Pogwizd, We are a small business and only have 4 reps. The reps cover specific territories across North America. It doesn't make sense for us to assign it to a pool. We would like...
-
@.... It has been 7 months since your post. Has there been any progress regarding the assignment of leads to specific sales people from the Support/Sell app?
-
@brettbowser Thank you very much! This worked for us.
-
Another thing that I would like to see is a sortable field for Mailchimp subscriptions. Right now, I am never sure if all of my customers are subscribed or not. Adding a field that could be sorte...